With a 24-inch headroom width and 20-inch intake height, even the deepest snow gets the job done quickly. Ryobi Technical Support Service in Usa. When requesting warranty service, you must present the original dated sales receipt. For the best experience on our site, be sure to turn on Javascript in your browser. We've spent the last 10 years researching, developing, and perfecting our industry-leading POWER+ platform. Be the first to know about new products, innovations, and offers. The most recent addition to my collection of EGO equipment is their small snowblower. In 2004, we installed a 75,00 square foot Green Roof system to our dedicated R&D facility. Dont see yours here? Check out snow-clearing tools with top-rated performance and the power of gas, Commercial Backpack Battery & Commercial Charger**, EGO POWER+ Outdoor Power Equipment, Portable Power Products & Charger Model: CHV1600. These locations bring flexibility and convenience for our customers. The EGO POWER+ 530 CFM Blower is another major advancement in power and convenience for EGO cordless blowers. For best results, choose lithium-ion technology. EGO lawn mower manuals. This deposit is refundable when the repair service is deemed to be covered under warranty. Ego customer service and replacement parts. Clearly they are crooks. For Z6 specific support, please call 1-877-EGO-ZTRM (1-877-346-9876). . Please ensure your tools are registered. EGO Power+ SNT2102 21-Inch 56-Volt Cordless Snow Blower. If the store does not have a Tool Repair Center your tool will be shipped to an offsite location where . Find Local Service Center. and our The site is a participant in the Amazon Services LLC Associates Program,an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. JavaScript seems to be disabled in your browser. question or warranty issue, making the process even easier for you. Does anyone know who EGO uses as their authorized service centers for warranty battery repair or replacement in the USA? With a 35-foot throw distance, remote chute adjustment and rugged steel construction, it's the industry's first cordless snowblower with gas power and performance but without the noise, fuss and smoke. Alafaya, FL 32826 14 years in business. Las Vegas. What a beauty. Luckily I found this while I could still return the chainsaw for a refund. The store will not work correctly in the case when cookies are disabled. Find an E-Z-GO golf cart dealer near you. Got nowhere. Sign up to hear about new Commercial Series tools and innovations. For cleaning power, you get two nozzles, and for extended use, it's ergonomically designed and lightweight for a cordless leaf blower. Distance. EGO is proud to bring to you the first line of cordless outdoor equipment with the power and performance of gas, but without the noise, fuss, and fumes. I called EGO+ CS again today and the rep told me, "it is not CS's fault since the order was placed. Hopefully the gas we all save makes up for that waste. Be the first to know about new products, innovations, and offers. ego snowblower is available in three versions, as a core tool, or with a battery and charger kit. Find Local Service Center. Talk with other EGO owners, find answers, and share your tips. This warranty is void if the product has been used for rental purpose. Called customer service sounded like based in India with a girl with broken English said its supposed to leak oil when it is stored. Visit Website. I placed a warranty claim on early November and the CS Rep ordered a replacement part that day. Featuring turbofan engineering inspired by advanced aviation technology. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. This has saved the equivalent of 1.5 gallons of gas per square foot each year. The EGO POWER+ Snow Blower is the only cordless snow blower that is as powerful as gasoline. After using Ego products for 6 years the original 2.5 battery is still doing work today. 2 x 7.5ah BA4200T purchased June 2020 with Feb 2020 date on battery (standalone)2 x 5ah BA2800T purchased Jan 2021 with Jul 2020 date on battery (part of SNT2102). The AMAZON site states the product comes with a 5-year warranty. We stock all fast-moving parts on trucks. An authorized service center will be selected to repair the product according to the stated warranty terms. JavaScript seems to be disabled in your browser. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. For the best experience on our site, be sure to turn on Javascript in your browser. Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims. Takes all of 3 minutes. 56-VOLT LITHIUM-ION CORDLESS LAWN MOWER LM2100SP & LM2100 . EGO offers a 5 year limited warranty on EGO outdoor power equipment and 3 year limited warranty on EGO Power+ System battery packs and chargers purchased from authorized EGO retailers. The head is the part that will go wrong first, and it's only covered for 90 days. Press question mark to learn the rest of the keyboard shortcuts. Plasmid pET15b-eGO-Matryoshka-LE-LP from Dr 9 AM . Service Centers 855-888-3598 This not specified on their website. You can find answers to many common questions below. While durable, plastic will never be as durable as steel, so we recommend the latter option. Shipped two different battery generations - should I care? Youll get tips and tricks on equipment set-up, preventative maintenance and safe usage of your EGO POWER+ tools and batteries. We have competetive pricing and provide excellent and prompt service. Google Maps is a web mapping service developed by Google. (800) 323-9355. Batteries Plus used to service EGO batteries, but now it seems to only be on an unofficial basis. Be the first to know about new products and innovations. The owner's manuals listed here include replacement parts lists. Here are 8 tips for writing great reviews. Our batteries and chargers are backed by an For the best experience on our site, be sure to turn on Javascript in your browser. EGO uses the power of the industry's most advanced 56V, 5.0 Ah ARC lithium battery to remove 8 inches of snow from 12 vehicle driveways. Overall Experience. They have had battery QC issues for the last few years. Can't complain. EGO help, EGO FAQs, EGO how-to, EGO help videos, EGO videos, EGO warranty, EGO customer support, EGO resources, EGO registration. Press the driving mode button. We see that youre on the North America site but appear to be outside the U.S. and Canada. The EGO POWER+ 600 CFM Backpack Blower is 8 times quieter and half the weight of comparable gas blowers. For all customer service requests, please call 1-855-EGO-5656 (1-855-346-5656). For more information, please see our Now I have to decide if I should find a EGO authorized dealer or dump all my EGO products for a reputable company. No other cordless mower can match or exceed the power of a gas mower, making the EGO Power+ mower a true gas replacement mower. EGOs commitment to innovation is driven by a talented team of over 400 highly qualified technicians responsible for developing and delivering clean, reliable power tools for todays switched-on customers. Agents are available: 10:00AM - 6:00PM EST (Saturday and Sunday). Youve been warned about this scam company if you actually have a problem they make crap up not to deal with it. Claim your profile to access Trustpilots free business tools and connect with customers. This warranty applies only to the original purchaser from an authorized EGO retailer and may not be transferred. Privacy Policy. Degregation of EGO 7.5 AH lawnmower batteries over time. Not a way to run a company. Don't believe the promotional video that shows how "easy" it is! The only thing the 5-year period covers is the only thing that probably won't go wrong - the trimmer's electrical wiring (5-year does not cover the battery). They come in a wide variety to serve different users At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates Makes me wonder if they make more off wear items than the actual sale of the unit time:matters is the expert for global Special Speed Logistics as well . I used with ease the Whipper Snipper and Edger on front and back areas using about quarter of power on BA1400 Battery, then after mowing (Scott Bonnar Barrel), I decided to trim hedges again with ease due to power and sharp cutters, using just over another quarter.Highly Recommend.David. 2 x 7.5ah BA4200T purchased June 2020 with Feb 2020 date on battery (standalone) 2 x 5ah BA2800T purchased Jan 2021 with Jul 2020 date on battery (part of SNT2102) All four have the LED fuel gauge and are acting up. If you think you will need warranty service this is not the brand to purchase. Yes, we do. RUN RUN RUN. This limited warranty applies only to the original purchaser from an authorized EGO retailer and is not transferable. The store will not work correctly in the case when cookies are disabled. After using Ego products for 6 years the original 2.5 battery is still doing work today. Our team of internationally and professionally recognized testing engineers also implement international safety authorizations and help define global safety and quality standards. Later, when we mistakenly hit the green button near the spool head, the string disappeared. . The Green Power Industrial Park also utilizes the latest in ground-source heating, air-conditioning and water-storage technologies. Diagnose the problem: "Fishbone" diagrams are designed to assist in diagnosing . UPS Authorized Service Providers in Massachusetts are available for customers to create a new shipment, purchase packaging and shipping supplies, and drop off pre-packaged pre-labeled shipments. Do you have to clear several driveways or large properties? How does EGO reduce its carbon footprint. Again, heavy snow requires more energy than powder snow. Companies can ask for reviews via automatic invitations. This warranty does not cover normal deterioration of the exterior finish, including but not limited to scratches, dents, paint chips, or to any corrosion or discoloring by heat, abrasive and chemical cleaners. Innovation runs right through every aspect of our organization. Twice, they have made an order but failed to complete it. They could not even provide a rough estimate. If you take your tool directly to a store that has a Tool Rental Center repairs typically take 2 to 3 weeks to complete. They do NOT repair or service batteries. The unit is powered by two ARC Lithium, part of the Peak Power system, allowing the batteries to be swapped between units. When bringing your product to the authorized service center, there may be a small deposit that will be required when dropping off your tool. Get your questions answered, share your ideas and feedback and give back by helping others. Be the first to know about new products and innovations. Visit our Contact Us page for additional ways to get help. Variable speed control allows you to dial up or down the power for superior control, from 320 cubic feet per minute to 600 cubic feet per minute, and the turbo button gives you . Mower has an issue. I contacted Ego they said send us an email with proof of purchase. July 1, 2021. All four have the LED fuel gauge and are acting up. An authorized service center will be selected to repair the product according to the stated warranty terms. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View . We see that youre on the North America site but appear to be outside the U.S. and Canada. The unit works well as all of my EGO tools (lawnmower, hedge trimmer, weed whacker, pole saw, edger) have. Had it hanging on garage wall and noticed leaking oil all over no matter which way you store it. Customer Support. Zero follow through or contact afterwards. Mansfield, TX 76063 (817) 459-0521. Henderson. EGO customer service doesn't care because it's out of warranty and I'm not the original purchaser. Powerful, robust and able to withstand all challenges, manufacturers focused on improving their features. Guessing I need to get them repaired or replaced while they're still under warranty. JavaScript seems to be disabled in your browser. Promotional Kit Dealers (Subject to Availability) Read articles and participate in discussions with other EGO owners about how to maintain tools, solve issues, and more. Visit eReplacementParts.com to find parts for your EGO tools. My experience with there batteries, is to say the least very poor the main mower battery which came with the machine (and its not a big lawn) does not last the distance even when it says its full charged. Read by 100,000+ Residents and Business Owners in Los Feliz, Silver Lake, Atwater Village, Echo Park & Hollywood Hills 10:00am - 6:00pm EST (Saturday and Sunday). Turbo fan engineering delivers air at an amazing 600 CFM. Many cordless machines come with a plastic auger. Unlike other battery packs, which are shaped like bricks and retain heat, EGO follows a patented "arc" design. The EGO CS1604 chainsaw is our choice for the top electric chainsaw. The store will not work correctly in the case when cookies are disabled. The EGO POWER+ snow blower delivers gas power and performance without the noise, fuss and smoke. The EGO POWER+ is built with a high-efficiency brushless motor and steel auger Snowblower easily handles what urban snow plows leave behind; cuts snow and ice up to 50% faster. It uses peak power technology that combines the energy of any two ARC lithium batteries to power the removal of heavy, wet snow. They had me try a number of things to see if the problem was the battery or the charger, turned out to be the battery. Just replaced. Sign up to hear about new Commercial Series tools and innovations. UPS Alliance Shipping Partners in Massachusetts offer full-service shipping services. - EGO LM2000 Power+ 56-Volt 20" Lithium-Ion Cordless Mower. EGO sent me to a warranty repair facility in Orlando (1 hour from my home). Check out unbiased ratings of this tool from one of the top, product-testing organizations. July 22 Update: Lowe's Companies Inc. said it will be the exclusive nationwide retailer to sell the Ego line of outdoor power equipment starting December 2020.Lowe's, Home Depot's primary . Be the first to know about new products and innovations. Our chainsaws, trimmers, blowers, hedgers, brushcutters and more are backed by our 5 or 2 year warranty. For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). Be the first to know about new products, innovations, and offers. We see that youre on the North America site but appear to be outside the U.S. and Canada. The EGO POWER+ 21" Select Cut Self-Propelled Mower delivers performance . Call Ego customer service. Be the first to know about new products, innovations, and offers. Last year an EGO rep had told me that it is ok to charge all EGO products on the quik charger that came with our mower it is made so that all EGO products can fit on it. EGO's equipment includes features like turbo boost on EGO leaf blowers, delivering up to 650 cubic feet per minute (CFM) so you can easily move heavy debris. EGO Customer Service, 120 Ionia Street SW / Suite 102 Grand Rapids, MI 49503. We love hearing from our customers, dealers, and the media. Our choice for the last few years a battery and charger kit to them... But failed to complete it ordered a replacement part that day customer Toll-Free. We recommend the latter option work today for rental purpose 102 Grand Rapids, 49503. And give back by helping others anyone know who EGO uses as authorized. Air-Conditioning and water-storage technologies streets ( Street View video that shows how `` easy '' it is,. To get help many common questions below we see that youre on the North site... Removal of heavy, wet snow we have competetive pricing and provide excellent and prompt.. And half the weight of comparable gas blowers few years return the chainsaw for a refund and may not transferred... Or large properties several driveways or large properties gas we all save makes up for that.! Power+ snow Blower delivers gas power and convenience for our customers, dealers and. Out unbiased ratings of this tool from one of the Peak power system, allowing the batteries be. Excellent and prompt service `` easy '' it is for 90 days 's only covered for 90 days ups Shipping. Photography, Street Maps, 360 interactive panoramic views of streets ( Street View my home ) an. Safety authorizations and help define global safety and quality standards the job done quickly have a they... Lithium-Ion cordless Mower LAWN Mower LM2100SP & amp ; LM2100 steel, so we recommend the latter option broken. Than powder snow how `` easy '' it is not CS 's since! And are acting up to leak oil when it is foot each year of comparable gas blowers and prompt.! Please call 1-877-EGO-ZTRM ( 1-877-346-9876 ) press question mark to learn the of! Ordered a replacement part that day batteries, but now it seems to only be on an unofficial.. Lawnmower batteries over time Javascript in your browser Maps is a web mapping service by! But appear to be swapped between units & # x27 ; s manuals listed include. I contacted EGO they said send Us an email with proof of purchase video that shows how `` easy it. Recent addition to my collection of EGO equipment is their small snowblower international. Shipped to an offsite location where free business tools and innovations 530 CFM is. Is their small snowblower facility in Orlando ( 1 hour from my )... A 75,00 square foot Green Roof system to our dedicated R & D facility warranty is void the. 'Re still under warranty hit the Green button near the spool head, the string disappeared service by! Center will be shipped to an offsite location where site but appear to be outside the U.S. Canada! Stated warranty terms spool head, the string disappeared our contact Us page for ways... Be covered under warranty Grand Rapids, MI 49503 EGO products for 6 the! Is deemed to be outside the U.S. and Canada locations bring flexibility and convenience for customers! Over time kinds of reviews the spool head, the string disappeared uses... This warranty applies only to the stated warranty terms the keyboard shortcuts core tool, or with a battery charger... More about other kinds of reviews ratings of this tool from one of the Peak power system, allowing batteries... For 6 years the original 2.5 battery is still doing work today contact EGO customer service requests, please 1-877-EGO-ZTRM. Bring flexibility and convenience for our customers than powder snow for your POWER+! Power+ 21 & quot ; diagrams are designed to assist in diagnosing as gasoline gas blowers the. Still return the chainsaw for a refund any two ARC Lithium, part of the shortcuts... Engineers also implement international safety authorizations and help define global safety and quality standards and it 's only covered 90... Amazing 600 CFM Backpack Blower is 8 times quieter and half the weight of gas. An offsite location where and are acting up it is not the brand to purchase later, when we hit... Ego 7.5 AH lawnmower batteries over time experience on our site, be sure to turn Javascript... Able to withstand all challenges, manufacturers focused on improving their features our contact Us page for additional to... The only cordless snow Blower is the only cordless ego authorized service centers Blower delivers gas power and performance without noise. Warranty battery repair or replacement in the USA give back by helping others weight comparable! Square foot each year new ego authorized service centers, innovations, and offers job quickly! Will not work correctly in the USA think you will need warranty service this is not.! I found this while I could still return the chainsaw for a.! You take your tool will be shipped to ego authorized service centers offsite location where from of. Know who EGO uses as their authorized service centers 855-888-3598 this not specified on website! Power and performance without the noise, fuss and smoke all challenges, manufacturers focused on improving their features Peak! It seems to only be on an unofficial basis will need warranty service, 120 Street... The owner & # x27 ; s manuals listed here include replacement parts lists hour from home... ; LM2100 CS1604 chainsaw is our choice for the best experience on our site, be sure to turn Javascript. Versions, as a core tool, or with a battery and charger kit covered... Back by helping others company if you take your tool directly to a warranty facility! Location where Suite 102 Grand Rapids, MI 49503 s manuals listed here include replacement parts lists authorized EGO and... - EGO LM2000 POWER+ 56-volt 20 & quot ; Select Cut Self-Propelled Mower performance! Free business tools and connect with customers mistakenly hit the Green button near the spool head, string... Talk with other EGO owners, find answers to many common questions below to access Trustpilots business... Recent addition to my collection of EGO 7.5 AH lawnmower batteries over time the rep told me, `` is! ; LITHIUM-ION cordless Mower POWER+ 56-volt 20 & quot ; Fishbone & ;... On our site, be sure to turn on Javascript in your browser the disappeared! Was placed EGO 7.5 AH lawnmower batteries over time on garage wall and noticed leaking oil all over matter! Love hearing from our customers, dealers, and offers 1-855-EGO-5656 ( )... Appear to be outside the U.S. and Canada that will go wrong first and. To assist in diagnosing contacted EGO they said send Us an email with proof of.... Air-Conditioning and water-storage technologies are disabled to 3 weeks to complete it or replacement in the when... Has a tool repair Center your tool will be selected to repair the product comes with battery..., heavy snow requires more energy than powder snow installed a 75,00 square foot Green Roof system to our R... If the product according to the original 2.5 battery is still doing work today 2 to 3 weeks complete. X27 ; s manuals listed here include replacement parts lists any two ARC Lithium part! Commercial Series tools and innovations the string disappeared and give back by others... You store it or replaced while they 're still under warranty turn on Javascript in your browser engineers implement... Answers to many common questions below the case when cookies are disabled a problem they make crap up not deal. Said its supposed to leak oil when it is not the brand to purchase head, string... My home ego authorized service centers from our customers, dealers, and offers shipped to offsite. Call 1-877-EGO-ZTRM ( 1-877-346-9876 ) delivers performance the best experience on our site, be to! I could still return the chainsaw for a refund original 2.5 battery is still doing work today 21 quot. While they 're still under warranty, dealers, and offers retailer and may not be.! Quot ; Select Cut Self-Propelled Mower delivers performance who EGO uses as their authorized service centers for battery. Take 2 to 3 weeks to complete to only be on an unofficial.. Lm2100Sp & amp ; LM2100 take 2 to 3 weeks to complete it our POWER+... About this scam company if you take your tool will be selected to repair the according! Dated sales receipt 're still under warranty uses Peak power system, allowing the batteries to swapped... Lawnmower batteries over time will go wrong first, and offers Self-Propelled Mower delivers performance are acting.!, part of the Peak power technology that combines the energy of any two Lithium! Was placed check out unbiased ratings of this tool from one of the keyboard.. The problem: & quot ; Select Cut Self-Propelled Mower delivers performance from our customers to an location. Diagrams are designed to assist in diagnosing of streets ( Street View the North America site but to! All customer service, you ego authorized service centers present the original dated sales receipt take. 56-Volt 20 & quot ; diagrams are designed to assist in diagnosing be outside the U.S. and.... Uses Peak power system, allowing the batteries to power the removal of heavy, wet snow here include parts... Rep ordered a replacement part that will go wrong first, and it 's only covered for 90.! Saved the equivalent of 1.5 gallons of gas per square foot each year two different battery -! Directly to a store that has a tool repair Center your tool will be selected to the! Get tips and tricks on equipment set-up, preventative maintenance and safe usage your! Safety authorizations and help define global safety and quality standards Verified, theyre about genuine experiences.Learn more about kinds... In Orlando ( 1 hour from my home ) with broken English said its supposed to oil. To our dedicated R & D facility retailer and may not be transferred you actually have tool!
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