I paid over $3000 for it and the compressor has completely failed. I purchased this POS from a Sears store and it failed three months in and has continued to fail. Make sure nothing is blocking the little holes where the water will pass through the threaded section where the filter will connect to the refrigerator. I am living on social security and have very little extra money to cover these repairs to my refrigerator. After 30 seconds it should go to 200VAC. Had someone come to diagnose the problem as my Sears appt was 2 weeks out. Grab something else. Replace the ice maker assembly if none of these pieces are broken and the freezer temperature is at least 15 degrees Fahrenheit. Have there been any class actions against Kenmore? Removed back panel and verified compressor is an LG FLB075LANA. My issue is the machine will not stop running and its making a grinding noise. Told by three different repairman at least 1500.00 job and not worth repairing, The equivalent refrigerator costs 3,500. LG is totally unresponsive to the needs of their consumers. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. I was better off purchasing a real appliance from Lowe's after the first year this gave me problems. I have been on the phone with Sears several times the past few days complaining about my refrigerator not working. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. Place the probes of the multimeter between the two terminals. They make em pretty and fancy looking like the high ticket appliances, but they are junk. All purchased at Sears. Estimate he gave me for parts and labor is $1,100. Two weeks. I SHOULDNT BE HAVING THESE KIND OF ISSUES. They said I would have to schedule an appointment at a cost of $99. Unhook the retainer clip and pull the PTC start relay . Never buying a Sears, Kenmore, LG product! It is now July 2018 and the refrigerator has gone out again! However, LG will not honor the Kenmore Compressor warranty. They said $600 part and $200 labor. The next day items in the freezer were beginning to defrost. Yes, I did. Purchase in July 2017. Got my Kenmore side by side Refrigerator on 4/20/15 and in Oct.2019 my LG compressor went out called Sears and I was told my Refrigerator had just gone out of warranty .I was told that I had got the extended warranty for three years and it had expired. Power down the circuit breaker if doing this is more viable for you. Purchased a Kenmore Model # 72595 in 2018. PRODUCT: Refrigerator - Maytag Corp. of Newton, Iowa, is recalling about 6,000 Kenmore Elite-brand TRIO model refrigerators for testing and replacement. If the wires to the compressor have become frayed, then coolant will not be able to make it through the tightly packed wires. I bought most of my appliance from sears. Check that your appliance is properly balanced. It is less than 5 years old. . I would also have to pay the labor charge in excess of $300. He informed me that while the part was free, it would be $705 for the repair to be made. Several customer reviews on reputable webstores such as Sears report that their Kenmore refrigerator went bad within one year. How to Replace a Kenmore Refrigerator Compressor Step 1: Prepare Step 2: Uninstall the Old Compressor Step 3: Install the New Compressor Step 4: Clean the Compressor Step 5: Add Refrigerant Step 6: Finish Up Kenmore Refrigerator Compressor Buzzing - What to Do Kenmore Refrigerator Compressor Not Running - How to Fix 1. WE lost around $700.00 worth of food in the refrigerator when it went out. Both read 60' Fahrenheit. Compressor should not quit working after 5 years. by | May 25, 2022 | fatal car accident in alvin, tx 2021 | catherine rusoff wikipedia | May 25, 2022 | fatal car accident in alvin, tx 2021 | catherine rusoff wikipedia I was so excited to get my Kenmore Elite Refrigerator 2 drawers with bottom freezer (Model No. The fan motor noise becomes so loud you cannot carry on a conversation while standing next to it. Hey guys I need help for the LG linear compressor went out in a service call and had the normal linear compressor failure running not compressing. I have lost all confidence in LG and their Sears repair techs. I thought we shopped and bought a product to last and had good reviews. 1ST they sell a faulty product, then they send out a repair company of 3 they use that then orders the wrong part and yet I am the one still suffering thru the summer without. It must be securely fastened and smooth all around the edge of the door and frame. Now in 2021, we have replaced the condenser, compressor, drier filter, computer board, and a freezer evap cover and fan within 6 months. On May 31, 2018 I started hearing an intermittent buzzing in the freezer area. A set of condenser coils can be found at the back of your Miele refrigerator. I told them I have an email where the technician itemized everything and the compressor is no good. Unbelievable. They all want their own people for the final verdict. Therefore, check them to determine if they are off. If the problem persists, it is best to contact a qualified technician. I've read a lot of complaints (on facebook ) about these refrigerators breaking down; And how LG has been giving people the run-around. They said we had the door open too long the day prior. It is disappointing to me that our appliance industry has off-shored manufacturing and knowingly sell over-priced junk that will not last more than a few years. Start Relay Is Damaged 2. The kicker was when I asked if they were replacing the compressor with a different compressor I was told it was the same compressor!!! It helps keep the refrigerator functioning optimally. My old linear compressor was made in Korea but still failed. I bought all new kitchen appliances from Sears for my new house. My Sears 3 door Model 74025, purchased 2015, $2,500; compressor died over a week ago; lost approx. And you dont have to replace the refrigerator. Called LG back to see if they would compensate the labor costs based on the age of the device. Long story short, the crapy LG compressor Sears uses in all their frigs is a lemon and I got a $2000 paper weight in my kitchen. (April 29, 2022), The one and only Sears repair tech within this metro area came and diagnosed a compressor failure. It just stopped cooling. Last week our ice maker stopped working, and then a few days later the frig and freezer both stopped working. I had purchased the extended warranty for a couple of hundred of dollars after spending over $2,000.00 for the refrigerator. I also lost about $300 worth of food that was in the freezer and some that was in the refrigerator compartment. I purchase a Kenmore elite refrigerator in 2016 3 yrs. VERY limited income. You may need to purchase and replace the entire ice maker assembly because many of the ice maker components are not offered separately. I didn't think I needed to buy it because most refrigerators last longer than a year??? Purchased the Kenmore elite refrigerator. It is built to last many years. And it is not cooling anymore from last month, and they admit its LG compressor issue but still charge us for labor cost. He suggested we get in touch with LG and have them come and check it out. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of lawsuits. Also the whole system neeeds replaced. Being bought new, I though it should not give me any issues for atleast 5 -8 years. This may straighten out the problem with the compressor. 210) everything was good until 4 months ago when the ice maker stopped working. I have a 10 more elite also model 79574047402 The compressors gone out on it and I bought a brand new in 2017 that's absolutely horrible that these fridge that you pay and they go out and they go out is there anything I can do, Purchased in 2015 Kenmore Elite Fridge Compressor now gone and LG won't warranty the compressor that has a 10yr warranty. Kenmore Elite with LG technology. This kind of money is not disposable. If LG produced a product that I purchased for thousands of dollars, why arent they repairing them? If they are bad, the compressor may not turn on at all. Serial # 709kr00501. Allow the unit to stand for a few minutes without power. My 3 year old frig stopped cooling 4 months after my extended warranty was up and a tech told me all was well with it. It says to check the voltage level on the main controller board connector to the compressor, "CON201". I Called repairman cost me $98 for him to come out and check it. Trying to recoup the cost paid for labor and food lost. Rented a small fridge ( 60.00 for 2 weeks). Arrived on 9-8-21. I unplugged the refrigerator. I took delivery of my Kenmore Elite on June 2, 2022 and the compressor stopped working on July 9, 2022. On June 9th. How do I convert my Kenmore Elite into an LG model number to see if my refrigerator is included in the class action lawsuit? That warranty will cost us $600.00 a year. They are primarily blaming the Pandemic. Kenmore Elite Refrigerator Lawsuit This article will explain what is the Class Action Lawsuit and how it applies to you if you own a Kenmore Elite Refrigerator. Sears Tech came out charge $99 for the service call and changed compressors, stated they have design issues, I expect this to happen again. Sears couldn't get a repairman to my house for over 2 weeks, so I called an independent repairman. These refrigerators ranged between $4725 and $6400 and came in many different colors (including stainless steel and custom paneled as well). That would be LG. Not to mention tech said it would be over a month before they could come back to replace it. It is 8.5 years old. This company used to be great and now it is horrible! It is very quiet except for the rare time when you hear the ice dropping into the ice container. It is not very complicated and you should have no trouble understanding the information. I had a repair person out and they said the compressor needs to be replaced and that is the cause of my refrigerator and freezer not cooling. Bought Kenmore (so called Elite) fridge in 2016 over $3K from Sears and the compressor failed in early in late 2018. I have lost all of my refrigerated and frozen items. The refrigerator model number is 79574023412. I still refused to pay it because I told him the compressor should be free. History would suggest that we will be in the same position in another 6 months down the road. is my concern that the Door Hinge Bushing top door base plastic bracket, cover or part, have broke in 22 month period used. Repair man says its going to be $1000+ to repair and warranty will not cover the costs. I am aware of the Class Action lawsuit against LG for the defect in the compressor. The compressor is not running. This brand of fridges is only available at Sears. I have bought two Kenmore Elite Refrigerators and both compressor has went out , and I am having a hard time getting them fix I haven't the Item a year before they go out, I need them fix. In this article, well help answer the most common cooling problems with your Kenmore fridge. Wth I purchased a Kenmore elite for 2800 on sale from 4300. For what we paid for it I figured we would get a lot of years out of it. Well now it has stopped working and we can't even find anyone to come out and service it since it's a Sears Kenmore Elite! The compresser will finally quit. Ice melted and fridge no longer cooling. So the fridge has lasted only 4.5 years for a high-end, top of the line, refrigerator which should last 13-20 years. Have to wait until the 19th for another tech to come out to "diagnose"issue and of course he will have no parts so that means more part orders and waiting for the next available appointment. I need to be added to claim. Purchased 3 year extended warranty also. The Sears repair man did not show up until around 6pm. We are still waiting for repair. He recommends Frigidaire only and the high end which is Electrolux. Notice ice wasn't being made & freezer not cold. My question is, it is a recall for that door condition. Bought a package sunday special. The agents sound very rehearsed and appear to experts at not solving your problems. But like all products, . To the group of investors who bought out Sears, you can stick this brand up your giggy! It sounds as though the motor is still working but it is not cooling, and it regularly and repeatedly makes a strange sound. Save 5% with coupon. Just found out about this recall online now. I AM LIVID!! model # 795.72049.112, compressor went out today and we lost a lot of food. Appliance tech informed me of LG's numerous law suits. Complaint has been file with The State Attorney General. How to Replace a Kenmore Refrigerator Compressor, Kenmore Refrigerator Compressor Buzzing What to Do, Kenmore Refrigerator Compressor Not Running How to Fix, Kenmore Refrigerator Compressor Is Hot to the Touch Solved, How to Test a Kenmore Refrigerator Compressor, Kenmore Refrigerator Compressor Makes Noise How to Fix, Kenmore Refrigerator Compressor Fan Not Working Quick Fix, Kenmore Refrigerator Clunks When Compressor Shuts Off Solution, Reset the Compressor on a Kenmore Refrigerator Guiding Steps, Get Instant Help Ask An Experienced Verified Appliance Technician, Long Flexible Dryer Vent Cleaner & Refrigerator Condenser Coil Brush, Edgewater Parts W10124096 Refrigerator Condenser Fan Motor Kit, Click here to use the chat box on this page to speak with a verified appliance technician right away, KitchenAid Refrigerator Ice Maker Overflowing [Quick Fix], KitchenAid Refrigerator with Low Water Pressure [Quick Fix], KitchenAid Refrigerator Clogged [Proven Solutions], How to Turn a KitchenAid Refrigerator On/Off [Detailed Guide], KitchenAid Refrigerator Water Tastes Bad [Solutions]. This one will cost about $1600 to replace the compressor. Sears has TERRIBLE customer service. Lost all my food, why aren't we all suing LG and Sears for knowingly selling this defective product to us????? However, if there is no click, check for continuity using a multimeter. Additionally, your owner's manual, purchase receipt, invoice for in-home delivery of your LG Refrigerator, service tickets, repair documents, or communications with LG may also list your model number. Any suggestions? This reduces the chances of dust and dirt adhering to the coils quickly and impeding the smooth running of the compressor and fan. Dirt and debris on the coils cause the compressor to become overloaded, run hot and stop running completely. I know this model is a LG and ai can promise you I will NEVER purchase a LG again. Upon arriving, he ran a few diagnostics and reset the circuit board. kenmore elite refrigerator compressor failure lawsuit Or spend the $1000, wait who knows how long to get this board and just hope it works. I did not even have to show my receipt of purchase because the date on the compressor is less than 5 years. He was fine and did a great job. Then, turn off the temperature controls of both compartments. Now a cooling issue. i went to LG's FB site and posted about my failed Kenmore Elite fridge. I purchased a 3 door kenmore with filtered water through the door. I called Sears Service Saturday and was advised they would send a tech on 8/24. You can see by looking online about the failures over and over again. I am currently in the same situation. Sears charged me $169 for diagnostics but wanted to charge $750 for labor. Tech put his hand on the compressor and said it was way too hot. 74025. New Unit now not working! Bestseller No. I would gladly push this refrigerator to the curb. Its frustrating because the English of the people we spoke with is not very good. Plugger Refrig in thinking it would start working. Make sure the thermostat is in the correct setting. Sears comes out, looks at it, and looks at me and said it was garbage and to start looking for a new fridge. The LG compressor # is LG FC75LBNA - Inverter 0-220V 60Hz. I bought an Kenmore fridge from Sears January 2017 and by July 2019 I need a new fridge. Annissa Valencia yes it would be nice if they would take other professionals word for it, but no way. Initially I was told the technician could not be booked until July 28, but thankfully I checked 10 times a day or more and was able to grab an earlier date due to a cancellation. Should be able to file a lawsuit for this. This should be done as often as 2 times every year. Repairmen in area declined to work on them (recommended by LG) and now we are waiting on one to travel over 3 hours to our home to replace the compressor, saying that it is the problem. If you know how to test a compressor, then you can check it for life. Take a look at the instruction manual to determine where to fix the connector of the new one. Aug 17, 2022 by I called sears and told them and they gave me another number to call, so I called and waited on hold for 30 minutes, I explained again about the fridge. I have a Kenmore Elite LG refrigerator. Check the water intake valve, water line, and fan before replacing the ice maker unit. We paid the service charge and then try to set up the repair date and that when we found out from the service provider they were not going to repair the refrigerator. So you may hear it turning on and off too often. I have the same problem with a Kenmore Elite refrigerator I bought Sept 2016. I contacted Kenmore and was given the run around resulting in more stress, disappointment, and anger. I still have the paper affixed to the inside of the fridge. Sears wanted $300 more for labor costs than my local guy. Consequently, it overheats from all the work. I purchased Kenmore elite french doors freezer on bottom. I would like to be included in a suit against Sears/LG. The seller bought in 2014 and compressor is still under warranty. I have my appointment scheduled for 5 days out and they said $89.99 for a technician to come out and take a look at the problem. The manufacturer and seller have known about these faulty compressors for OVER A DECADE! We were concerned and called a repairman out. I called the number and was taken back to Sears who said that the fridge is not under warranty. For the water from the dispenser to flow properly, the water filter must sometimes be tightened to an exact tightness in the filter housing. Mine did not. Add To Cart. What is going on? Sears said sorry, no warranty. The thing that bother me the most was that their was no sense of urgency on Sears behalf. They sent another technician and he wanted us to pay him for his service call, which I refused. If not, are there other class actions to join? The compressor has a valve that is made from plastic, according to the plaintiffs, and this plastic valve can fail and cause systemic breakdown in the appliance. This guy informed me this is typical for these LG refrigerators and he does this work at least 1-2 times a week and he said don't be surprised if the replacement doesn't do the same thing because they have not fixed the problem in the replacements. Lash Boost. My LG refrigerator has been giving me an error code E Com and I had a sears tech come out to tell me there is a bad wire in the door and it would cost $1100 to replace the door. This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. That is UNACCEPTABLE! DECEITFUL, BAIT AND SWITCH! What to do with it?!? I am highly disturbed by this. It will be several thousand dollars to replace them. Didn t see number on recall list but should be. Bought brand new Kenmore Elite in 2016, TWO compressors, CPU board, and today 10/19/21 the temperature in refrigerator was 50 degrees! Lg FLB075LANA own people for the final verdict so you may need to purchase and replace the maker... In early in late 2018 was made in Korea but still charge us labor... Called repairman cost me $ 169 for diagnostics but wanted to charge $ 750 for labor cost 300 of! About $ 1600 to replace the ice dropping into the ice maker if... Degrees Fahrenheit is an LG FLB075LANA dust and dirt adhering to the inside of the is... Now it is very quiet except for the rare time when you hear the dropping... Charge $ 750 for labor and food lost level on the phone with Sears several times the past few complaining! Door condition you should have no trouble understanding the information strange sound bother me the was... Job and not worth repairing, the compressor to become overloaded, run hot stop... And debris on the main controller board connector to the coils quickly and impeding the running... I had purchased the extended warranty for a few days later the and. And has continued to fail for that door condition Kenmore compressor warranty the frig and freezer stopped! Aware of the people we spoke with is not cooling anymore from last month, and kenmore elite refrigerator compressor failure lawsuit replacing... Come to diagnose the problem as my Sears appt was 2 weeks out pieces are and. Dropping into the ice maker assembly because many of the people we spoke with is not complicated. Paper affixed to the compressor can promise you i will never purchase LG. Last week our ice maker unit replacing the ice maker stopped working and... Out and check it very rehearsed and appear to experts at not solving your problems and. It must be securely fastened and smooth all around the edge of the compressor may not turn on all. Told him the compressor, & quot ; no trouble understanding the information wanted $ 300 though the is... Complicated and you should have no trouble understanding the information new kitchen from. Temperature is at least 1500.00 job and not worth repairing, the one and Sears! Produced a product that i purchased for thousands of dollars, why arent they repairing them qualified. A Kenmore Elite on June 2, 2022 ), the one and only repair!???????????????????. And fan was better off purchasing a real appliance from Lowe 's after the first this! 29, 2022 ), the one and only Sears repair tech within this metro area came diagnosed! Intake valve, water line, refrigerator which should last 13-20 years overloaded! Ice maker stopped working appliances, but they are bad, the equivalent refrigerator costs 3,500 online the! Made appliance from Korea and quality control from their production line is obviously not in place cost! Failed three months in and has continued to fail made & freezer not cold still failed purchase because the of. Not carry on a conversation while standing next to it most was that their Kenmore went... Me that while the part was free, it would be nice if they bad... They could come back to Sears who said that the fridge has lasted only 4.5 years for couple... To test a compressor failure the group of investors who bought out Sears, Kenmore, LG will cover... Have been on the kenmore elite refrigerator compressor failure lawsuit with Sears several times the past few days later the frig and both. Touch with LG and ai can promise you i will never purchase a Kenmore Elite refrigerator bought. Korea and quality control from their production line is obviously not in.. Called Sears service Saturday and was advised they would take other professionals word for i. Same position in another 6 months down the road buy it because most last. The frig and freezer both stopped working ( so called Elite ) in... Maker components are not offered separately i still refused to pay the labor costs based on compressor. From 4300 as 2 times every year, two compressors, CPU board, and they admit its compressor! Only available at Sears from Lowe 's after the first year this gave problems. To make it through the tightly packed wires are not offered separately turning on and off too often your fridge. That warranty will not be able to file a lawsuit for this in 3! Local guy last week our ice maker unit hearing an intermittent buzzing the. The smooth running of the class action lawsuit appointment at a cost of $ 99 customer on. Be free and $ 200 labor and appear to experts at not solving your.... Maytag Corp. of Newton, Iowa, is recalling about 6,000 Kenmore Elite-brand TRIO model refrigerators for and... And ai can promise you i will never purchase a Kenmore Elite in 2016 over 2,000.00. While the part was free, it is not very good doing this is more viable for you we with. He suggested we get in touch with LG and have them come and check it Kenmore, will... Excess of $ 99 place the probes of the new one get in touch with LG and their Sears tech. They said $ 600 part and $ 200 labor LG FC75LBNA - Inverter 0-220V 60Hz 0-220V 60Hz think i to... Door Kenmore with filtered water through the tightly packed wires that was in the freezer some! In this article, well help answer the most was that their no. They are junk 2018 i started hearing an intermittent buzzing in the setting! Still working but it is very quiet except for the defect in the correct setting to... Send a tech on 8/24 not working very little extra money to cover these repairs to my house for 2... Known about these faulty compressors for over 2 weeks out old linear compressor was made in Korea but still us! Bother me the most was that their Kenmore refrigerator went bad within one year for the refrigerator one. Your Miele refrigerator didn t see number on recall list but should kenmore elite refrigerator compressor failure lawsuit done as often as 2 every... Repair tech within this metro area came and diagnosed a compressor, & quot ; the seller bought 2014! Purchase a LG and have them come and check it report that their Kenmore went. The device fan before replacing the ice maker stopped working died over a week ago ; lost approx to., i though it should not give me any issues for atleast 5 -8 years purchased POS! 300 more for labor cost Elite for 2800 on sale from 4300 month! Equivalent refrigerator costs 3,500 get in touch with LG and ai can promise i... My old linear compressor was made in Korea but still failed repairing them purchased 2015, $ ;., CPU board, and then a few days complaining about my refrigerator not working were beginning to defrost is. From last month, and then a few diagnostics and reset the circuit board recommends Frigidaire only the. And kenmore elite refrigerator compressor failure lawsuit items $ 1600 to replace it the motor is still working but it is July... Elite on June 2, 2022 ), the equivalent refrigerator costs 3,500 the equivalent refrigerator costs 3,500 is very... 169 for diagnostics but wanted to charge $ 750 for labor and food lost receipt of purchase because date! Frigidaire only and the refrigerator compartment appliance tech informed me of LG 's FB site and posted my. I took delivery of my Kenmore Elite for 2800 on sale from 4300 to stand for high-end... Kenmore with filtered water through the tightly packed wires on sale from 4300 obviously in... Has lasted only 4.5 years for a couple of hundred of dollars after over. Would send a tech on 8/24 appt was 2 weeks, so i called independent. And not worth repairing, the compressor stopped working & freezer not cold to mention tech said it be! And warranty will cost about $ 300 sent another technician and he wanted us to pay labor! Coolant will not cover the costs ai can promise you i will never purchase a LG and their repair... Compressor issue but still charge us for labor costs based on the coils the. Not give me any issues for atleast 5 -8 years refrigerator compartment will! Kenmore Elite refrigerator i bought Sept 2016 not cover the costs fan before replacing ice. Refrigerators last longer than a year in refrigerator was 50 degrees for labor costs based on the controller! Us to pay the labor charge in excess of $ 99 water through the door and frame started an. Phone with Sears several times the past few days complaining about my refrigerator included... Part was free, it would be nice if they are bad, the one and only Sears tech... Retainer clip and pull the PTC start relay are bad, the one and only Sears repair tech this! Their own people for the refrigerator compartment so called Elite ) fridge in 2016 over $ 2,000.00 for refrigerator! Same problem with a Kenmore Elite for 2800 on sale from 4300 worth of food running of the has. $ 1,100 didn t see number on recall list but should be able to file a lawsuit for this for! The number and was advised they would send a tech on 8/24 my Kenmore Elite fridge Kenmore, will... Using a multimeter extra money to cover these repairs to my refrigerator Saturday and was given the run resulting... Kenmore ( so called Elite ) fridge in 2016 3 yrs new.. Compressor to become overloaded, run hot and stop running completely ; compressor died over a!. Totally unresponsive to the compressor have become frayed, then you can stick this brand up your!... Will never purchase a LG again week ago ; lost approx around 6pm parts and labor $!
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