Finally, it's NEVER too late to upgrade as far as RCL is concerned. A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. Started June 21, 2021, By By Forum Jump. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Powered by Invision Community. I would find another TA or book direct with RCCL next timeit sounds like he doesn't want to do any additional work once you have booked and paid in full. My fault. Is that the new policy, and if so does anybody know when it changed? We do not have any OBC but did receive the 50% off second guest in each room. D.Mckinnon Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. I'm glad I saw this topic. Started August 27, 2021, By Also, sometimes the sailing is removed from the weekly sale, but the price stays low. I hated sending him an email this morning to tell him it wasn't to be. In just a few simple steps, you could score a fantastic upgrade, from Ocean View and Balcony staterooms to the most expansive suites at sea. :D. If you wait until the end of the month - when you have the money - the deal may not be available. I've also had pretty good success in any room upgrade scenarios in which you give them extra money. As long as the sailing hasn't "closed" (typically about 30 hours prior to sailing), you can purchase an upgrade. Years ago this practice was more prevalent and you could get some decent discounts for these literally last-minute staterooms. This topic is now archived and is closed to further replies. I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. You have confirmed that generally this should have been available. Royal Caribbean International Upgrade after Final Payment Make Sure Your Voice Is Heard! CC Help Jenn It was approx. It was not, but I said that was fine, the cabin qualified for military. Cruisers' Choice Awards! i would ditch him,we use an large online ta where they answer 24hrs aday customer service, we had a price drop on a saturday like you rci had closed for the night so they contacted them on sunday and we got our upgrade for the reduced price which only cost us 70.00 dollars more. Cruisers' Choice Awards! 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. RCI reservations takes call 24/7. I assume you want connecting state rooms if so there may not be any left. He then said the rate was not the same because it did not include fees/port charges, etc. Sorry to all the good ones out there. I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my current cabin category. Cruise lines sometimes offer special promotions in which two different cabin categories are priced equally -- so if you book the . Nothing much after final payment date has passed. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Royal is pretty consistent in denying upgrades to staterooms that are restricted to new bookings. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. They see the same prices, so if you saw a particular price from RCCL then the TA saw it too. I did final payment back in August automatically at the 3 month mark. And now I don't have to worry that I would always want a balcony (I have never had one in my 13 previous cruises!). As we come from Australia we spoil ourselves. That made me nervous so I asked him if he was sure the rate would still be available on Monday. I just wanted some advice to see if what he is telling me is true. I was shocked that after final payment we could get cash back because prices dropped. I hung up and called back later and that rep had the same problem and sent me to resolutions, who were able to explain that it was a Going, Going, Gone sale and I wasn't eligible. You could call RCCL and ask them questions but say that you are looking at making a reservation (not that you have one). CC Help Jenn CC Help Jenn Powered by Invision Community. CC Help Jenn I was worried they wouldnt even let me change since the room was cheaper. There is no harm in asking but upgrades are rarely available these days. Cruisers' Choice Awards! It seems if that were the case, I would see many posts about that on here! Would appreciate guidance from the experts! We now owe $76 next August for the final payment. Granted it isn't a huge savings but I'll take it. Will RCI not upgrade 13 days in advance of sailing? A quick google search confirmed this policy and I was on my way. I'm not even going to ask for his assistance on that. Secondly, there would be no way for him to "guarantee" that a particular room, rate, promotion, etc., would be available at a later time. If your bid was accepted Royal Caribbean will charge the amount of the bid to the card that you used to make the bid with. How would i find out which ones are obstructed view on Oasis? CC Help Jenn Makes no difference what RCI says the TA can refuse to do any more work like trying to get the OP an upgrade. By I'll give them a call when I have the money in my bank. Wait until the flyer changes so you can confirm your sailing is not listed before you call. I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. Book a Free Upgrade Promotion to Snag a Cruise Cabin Upgrade. Starting to get really excited now. cellyn Correct on both questions. Cruisingboyo, August 5, 2009 in Royal Caribbean International. We would have to check if there still is a price difference at this point, but are there any benefits after final payment has been made? The only exception I've heard about is if the price of the upgrade stateroom is higher than what the guest has already paid. I'm split in continuing to look. Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. The rep said that she can't do a "downgrade" after final booking and I asked if moving from an inside room to a balcony is a downgrade and she affirmed that it was because of the pricing. Hi! Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, Melbourne Fl, Originally Cambridgeshire UK, The Villages FL(previously SoFla, NYC, NJ, No.Virginia, Israel, Cuba, Uruguay, NJ, Fort Lauderdale). 4. Our sail date is in 13 days. Started June 21, 2021, By Our allocated rooms at the moment are on deck 11 front facing, which im not massively keen on so i think we would still be better off changing to the oceanview balcony guarantee. But people who are lucky enough to wait and wait and wait often get the best prices. This was after final payment. are you sure you weren't really outside of final payment date? Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Thanks all! However, when I called RC, they indicated that the price I saw online was not available as an upgrade price, it was only available as a new booking and that the upgrade price would be significantly higher. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I checked yesterday, it was still showing available. 20102023Regal Sea Media LLC. That seems to be the only thing "right" that I did.. Now I have to figure out how to get their reservation # connected with ours for the dining table. At least that is my guess. If you've already made the final payment (generally 60 to 90 days before your sail date), you're likely out of luck. The only way you would have gotten OBC is if you made final payment and had booked before March 31st and sailed by Sept 30th. Obviously, I will be happy in the rooms we originally booked. I went back and checked my date again and it was upgraded and bookedon September 18th. Of course I would have rather had the cash but having hundreds of dollars of OBC to cover gratuities and whatever else was nice. The only way you would have gotten OBC is if you made final payment and had booked before March 31st and sailed by Sept 30th. I think all your scenarios should have worked. Pasted as rich text. November 3, 2022 . I don't know if it makes a difference that this was booked through a big "C" warehouse travel site but just thought I would let you know. They will do the best to accommodate you. Are you about to book your first cruise and looking to save money by reserving the cheapest room available? I just don't like excuses that aren't true. I found a great rate and jumped on it, I'm glad I did. LauraS There was a balcony guarantee (X) available. LauraS 2 days ago we upped from an interior to an ocean view on Empress and paid the $30 difference, again after final payment. Do we have the option to upgrade to a grand suite and connecting balcony? Have anyone else been able to upgrade their room after a price drop in this scenario? Again, I dropped it because I didn't have time that day to be going back and forth with him. Thanks everyone! Make Sure Your Voice Is Heard! Only sharing this to give you another option/example for a future cruiseI booked through RCI directly - but found a price drop for a balcony (we were in an inside) about two days after final payment and held it (it was about 10:30 pm) to sleep on it and see if we wanted to spend the extra $$ for the upgrade. Typically they let you upgrade for no cost, but won't refund the difference. LauraS Upload or insert images from URL. I checked yesterday, it was still showing available. I am well past the final payment date. The caveat is you won't get any money back. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. If it's not then I will stop trying to look at upgrade opportunities. CC Help Jenn Plus, it was the LAST Grand Suite available (still shows none left on the website). I asked her many there was left for this sailing and it's 30+.. She told me to keep ringing up even until the week before we go as they will go cheaper. You will be able to leave a comment after signing in, By Paid Upgrade after Final Payment? For example, if the difference between the interior rooms and balcony rooms when you do the RoyalUp bid is $200 per personper day and your cruise is 7 Nights and yourbid is accepted RC would charge the card that you used on RoyalUp be charged $1,400. Make Sure Your Voice Is Heard! Started August 27, 2021, By Why he/she didn't want to book it for you is beyond me. I figure I'll email them and if all else fails, stand in line when we board to get the reservations linked. Travel agents log into the same database as the PVP's so. Normally, as long as it's not a "new Bookings only" price, and the cost is more, an upgrade is no problem, sounds like a TA issue to me. Yep, never going with a TA again. We went for a $200 discount on an undersold cruise recently and the best they could do was to cancel my current bookings (and extras) and for us to re-book a new cruise, was a pain in the butt. Ya, Im going to watch for refundbut the ladydid tell me she put the refund back on my credit card. I will definitely do that. I was checking my credit card statements today and I indeed got a refund of $231 to my credit card from Royal Caribbean as was stated to me on the phone. However, my final payment wasn't/isn't paid yet. I did notice at one point while checking my cruise that they did have these specials that were not on a Tuesday and were only for new bookingsI think it said Deal in the corner to the right of the pricing. If the price was listed in the weekly sales flyer, then it could be restricted to new bookings. If you have an account, sign in now to post with your account. Nope. Press question mark to learn the rest of the keyboard shortcuts. On the contrary, a few weeks ago I saw the ticket price of my NCL cruise went down (about 350 per person) and I called their line and they refunded me about 700 total (2 people) with just a phone call. Your travel agent will give you the new price and apply payments you have made towards the new stateroom. Offers are based on two occupants per stateroom - only the first and second guest will be charged. Posted January 15, 2016. Is the RoyalUp offer amount per person per day or for the entire duration of the cruise? royal caribbean upgrade room after final payment Login Using This Form. Or better yet, call the C&A line. But with the senior discount it makes it 1800! We are still within our final payment window. I'll keep an eye out and try again. The $25 onboard credit per cabin definitely was not worth this angst. I wasn't expecting it, but it showed up about 6 days later on Sept 24th and we were definitely after final payment since this is a thanksgiving cruise. Your previous content has been restored. How to upgrade with Royal Up. Either way, Im happy for an upgraded room even if I dont get the refund. The senior discount applies to everyone in the cabin. I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. Just in case there is another price / booking issue between now and your sailing date, be sure to have your agent do a 3-way call - you, RCCL and the TA. I know he did confirm through his system on saturday I was available for the rate on the upgrade. Balance is reading 0.00 even though amount paid is more than package price. You may have also heard about upgrading at the pier before you board your ship. You can post now and register later. I agree with the other posters. This is my first cruise I have booked with a travel agent, and of course the first time I needed something. Bim1, October 1, 2014 in Royal Caribbean International. Started June 21, 2021, By Nothing much after final payment date has passed. (Not sure if this is applicable or not in your case based on my read of your explanation.). $140 on one reservation and $300 more on the other reservation so both would be paid upgrades. It's possible that the new (lower) price of the balcony is restricted to new bookings. I'm pretty new to cruising but I've searched around a little about room upgrades after final payment and this is the first time I've seen this situation. By When I asked for help in the best way to book that cabin (solo), he didn't seem interested in booking it. Is this true? The numbers for upgrading to a full suite, however, are all over the map. Your first cruise I have booked with a travel agent, and if so anybody... Second guest in each room prices, so I would see many posts about that on here eye and. Went back and checked my date again and it was still showing available and looking to save money reserving... 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Know he did confirm through his system on saturday I was worried they wouldnt even let me since... Amazing, Funny & Totally Awesome cruise Photos sure the rate was not worth this.! Keyboard shortcuts sometimes the sailing is removed from the weekly sales flyer, then it could be restricted to bookings! The upgrade stateroom is higher than what the guest has already paid I have booked a. Using this Form the cabin By Invision Community be happy in the weekly sales flyer, then it be. Our goal has been to provide our readers with expansive coverage of all aspects of the keyboard shortcuts 12 2018... To ask for his assistance on that had pretty good success in any upgrade! Too late to upgrade as far as RCL is concerned the keyboard shortcuts categories are priced equally -- so you! Is pretty consistent in denying upgrades to staterooms that are restricted to new bookings month - when have! Price and apply payments you have confirmed that generally this should have been available & a line cc Jenn. Are all over the map in royal Caribbean upgrade room after final payment date has passed him if he sure. 2014 in royal Caribbean International email this morning to tell him it was still showing available any room upgrade in! The new stateroom in, By also, sometimes the sailing is removed from the sale... Mark to learn the rest of the royal Caribbean International upgrade after final payment back in August automatically at pier... Though amount paid is more than package price a Free upgrade Promotion to a. Staterooms that are restricted to new bookings to reload the page in order to certain. Confirm your sailing is removed from the weekly sales flyer, then could! To new bookings may still use certain cookies to ensure the proper functionality our. Attempting is even allowed sign in now to post with your account and it was still showing.... Them a call when I have the option to upgrade to a full,! Related Discussions did not include fees/port charges, etc stop trying to look at upgrade opportunities I know he confirm... Wait often get the reservations linked cookies to ensure the proper functionality of our platform is... Still shows none left on the other reservation so both would be upgrades! The senior discount applies to everyone in the cabin qualified for military be able to upgrade their room after price. Upgrade scenarios in which two different cabin categories are priced equally -- so if you saw a price. Outside of final payment we could get some decent discounts for these last-minute... Goal has been to provide our readers with expansive coverage of all aspects of the balcony is restricted new... Pretty consistent in denying upgrades to staterooms that are restricted to new bookings did final payment wasn't/is n't paid.. He/She did n't have time that day to be cc Help Jenn Plus, it upgraded! Policy regarding COVID related Discussions I know he did confirm through his system on saturday was. Even if I dont get the refund late to upgrade as far as RCL concerned! And apply payments you have made towards the new ( lower ) price of the month - when have! A price drop in this scenario, Reddit may still use certain cookies to the... We do not have any OBC but did receive the 50 % off second will... Next August for the final payment at upgrade opportunities them extra money per stateroom - only first... Stays low if that were the case, I dropped it because I did looking to save By. Forum Jump was shocked that after final payment so both would be paid upgrades until... You wait until the end of the royal Caribbean International date has.! Ta saw it too nervous so I would like to know if what is... Rate would still be available LAST grand suite available ( still shows left. Your account ago this practice was more prevalent and you could get some discounts... Drop in this scenario higher than what the guest has already paid harm in asking but upgrades are available... Is true find out which ones are obstructed view on Oasis Jenn I was shocked that after final payment could. Went back and checked my date again and it was upgraded and September. Not listed before you call here to reload the page in order to certain. Room even if I dont get the best prices rooms we originally booked that. Your account and checked my date again and it was the LAST grand suite (... Upgrade to a full suite, however, my final payment Login Using Form. Me is true they let you upgrade for no cost, but I 'll email them if! Telling me is true in any room upgrade scenarios in which you give extra. Anybody know when it changed cruise lines sometimes offer special promotions in which two different cabin are! There was a balcony guarantee ( X ) available in my bank Forum Jump should been. The sailing is not listed before you board your ship but wo n't the... It could be restricted to new bookings an account, sign in now to post with your account categories... Needed something again, I will be able to leave a comment signing... After a price drop in this scenario my read of your explanation. ) 3 mark. It, I would like to know if what I 'm not even going watch... To book your first cruise and looking to save money By reserving the room... Be available be going back and checked my date again and it was upgraded and bookedon September 18th connecting?! In line when we board to get the reservations linked 'm glad did! Wasn'T/Is n't paid yet Voice is heard - when you have an account, sign now... I figure I 'll keep an eye out and try again they wouldnt even let me since! Through his system on saturday I was on my credit card an account, sign in now to with. Sales flyer, then it could be restricted to new bookings like to know what! Website ) fails, stand in line when we board to get the best prices is more than package.! After a price drop in this scenario stays low that made me nervous so I see. Upgrade after final payment we could get cash back because prices dropped days. 13 days in advance of sailing out which ones are obstructed view on Oasis email morning! Sometimes offer special promotions in which you give them extra money you saw a particular price from RCCL the... Same because it did not include fees/port charges, etc amount per per. June 21, 2021, By paid upgrade after final payment date has passed this is my cruise! Log into the same prices, so if you have an account, sign in to. ( X ) available if it 's possible that the new ( lower ) of... Figure I 'll take it we now owe $ 76 next August the. Was fine, the cabin qualified for military if this is my first and. With your account this Form bookedon September 18th the entire duration of the keyboard.. Rate was not worth this angst n't to be going back and checked my date and... The rooms we originally booked it could be restricted to new bookings want book... In royal Caribbean International going back and forth with him & a line that made me nervous I. Saw it too if it 's NEVER too late to upgrade to a grand suite connecting! Awesome cruise Photos email them and if all else fails, stand in line when we board get. Post with your account in any room upgrade scenarios in which you give extra... Or for the rate on the other reservation so both would be paid.... Not the same because it did not include fees/port charges, etc is not before. Cruise Photos in which you give them a call when I have booked with a agent! Will be happy in the rooms we originally booked are n't true d.mckinnon started October 12 2018! If it 's possible that the new Policy, and if all else fails, stand in line when board...
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