Just like with any home appliances, electric fireplaces are prone to occasional issues that are out of our control. Plus, check if your heating element end connection is okay or not. Check the Lightbulb To fix this, simply place the manual switch in the OFF position and test your remote. What parts do I need to replace and where can I buy them?Thank youWilly. The heater will help to warm up a cool room but wont replace a primary heat source. When we turn on the unit it does put out heat but will turn off after a couple of minutes and does not come on again. Everything in this fireplace SEEMS to function properly except the lights. Hi Bill, I have a twin star electric heater model number:23ih033fgl Which had a error code of F3 and the heater would not come on but the fireplace lights did. Now it dont wanna shut off after reaching its desired setting same setting I always used. The power switch works fine, (light goes on) but the switch to the heater/blower only moves about half way now. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. If everything looks good inside the motor, its probably time to replace the flame motor. If still, the issues remain, you can read to learn how to protect the fireplace & fireplace mantel from overheating or contact the manufacturers support team for help. If these don't solve your issue, our customer service team is always available to help. As an Amazon Associate, I earn from qualifying purchases by linking to Amazon.com and affiliated sites. In this case, pull out the back panel of the fireplace to check whether the thermostat is connected to the circuit board or not. Six function buttons include settings for power, color, dimming, heating, timing and temperature. 5,200 BTU heater provides supplemental heating up to 1,000 square feet, Adjustable, digital thermostat and timer function, Can operate with or without heat, Safer Plug and Safer Sensor fire prevention technology. When the power cord of your electric fireplace gets overheated, the display shows the error code Er. 21.56 pound. When the cord fits tight but you are facing an overheated cord issue, disconnect the unit. If not, then replace the switch. Plus, check all the wiring connections & fix them when you get any loose connections or faults. WHAT YOU NEED TO KNOW: 1. Also, check your fireplace fuse and change it. This happens when other remotes operate on the same radio frequency as your electric fireplace. First, you need to trace out the main reason behind the issue to fix it. If it doesnt work, check the circuit breaker that might have tripped. Realistic Multi color Flame Effect: The electric fireplace simulates a real flame-like effect to generate a warm atmosphere. I hope, it will fix your issue. Is the red wire tied to the black and the blue to he white? Ive unplugged it to reset but that didnt work. If your electric fireplace is plugged into an outlet that is controlled by a wall switch, make sure the wall switch is flipped to the ON position. Recessed & Wall Mounted Electric Fireplace, Remote Control w/ Timer, Adjustable Flame Color & Speed. And dont operate the remote at a distance less than 20 feet from the front of your fireplace. Here are some typical problems and solutions to check if your electric fireplace is not working. The Sideline pulls a max of 12 amps. Weight. Top Pick: Touchstone Sideline. Try plugging into another dedicated circuit to test it. The Symple Stuff 33-In 3D Spectrafire Plus Infrared Electric Fireplace Insert simultaneously gives you the look of a wood burning fire as well as the gentle warmth of one too. Most Realistic: MagikFlame Artemis. The fireplace includes a wall-mount bracket, if you dont recess it. Do the following to reset your unit-. When no solid fuel is used in a fireplace, there is no mess of burnt wood or ash to clean up. If other buttons work, there is a problem with an individual button on your electric fireplace. Then I can help you to fix it. How can I figure out what is wrong with my fireplace? If it doesnt work, take help from the Twin Star customer service center. Is there anything more frustrating than an appliance or electronic malfunctioning? Allow a couple of minutes to see if the heat comes on; once it does, reset the thermostat for the desired temperature. [LOG SET/CRYSTAL BED OPTIONS AND MULTI-FLAME MODEL] : 9 color flame and log color, take the gorgeous realistic dancing flames and burning log effect to our dear customers. Check all nuts, screws, and bolts whether they are loose or not. Electric Fireplace With Hidden Media Storage, Dogberry Collections Fireplace Mantel Shelf, Duraflame Infrared Rolling Mantel Electric Fireplace, How To Build A Mantel For A Fireplace Insert, How To Install Glass Fireplace Doors Video. Save those pennies by shopping our frequent sales! Compare. Its time to check your owners manual to see if your fireplace has a built in fuse box. For a better understanding, you can watch the video. If it doesnt solve the problem, then the culprit may be a circuit breaker that might have tripped. noise goes away when flame is turned off. If you have a GFCI electrical outlet as most new homes do, you may have to reset the breaker on your individual outlet. 1) verify the outlet the fireplace is being plugged into is providing power- do this by plugging something else into the outlet that you know is fully functioning and will work on your RV/Camper's electrical system. (Top reviews & Bestseller $ Buying Guide), 30 Best Solar Pool Cover (2023 Reviews) Bestseller, 18 Best Solar Generators (Review & Buying Guide) In 2023. To fix the issue, it would be wise to take help from a technician or your fireplaces customer service center. This distance is 90 feet but is usually reduced when placed in residential settings that contain objects that interfere with signal transmission (walls & other electronic devices). These cookies will be stored in your browser only with your consent. You can check your unit by plugging it in the other outlet and inspecting the power cord for any damage. It also allows you to control the fireplace even when you are not in the room, program the fireplace to turn on and off at specific times, and is designed to be easy to use and understand. If the battery gets damaged, your Twin Star remote control wont work. The fire log lights dont come on. The cookie is used to store the user consent for the cookies in the category "Performance". Turn the thermostat up to the highest setting and make sure it is set to heat. The power switch on the fireplace may turn off. Any ideas where I can get a replacement part? Just go below. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. Low. Paramount EF-128-5 28" Retrofit Electric Fireplace Insert. To fix it, unplug the unit and allow it to get cool for at least 5 minutes. Plug it in directly into the wall socket. If it doesnt work, take help from Twin Star customer support. Afterward, press the power button on your fireplace several times to ensure it is set to an on position. The heater is either dirty or defective. The fuse on the circuit board is good. (15) Not available. 1500. Another benefit of the Spectrafire electric fireplace remote is that it allows you to control the fireplace even when you are not in the room. Before purchasing a new fireplace, lets walk through some possible solutions so you can get toasty warm again. Duraflame Electric Fireplace model DFS-550-12 won't turn on. If the fuse box or break gets damaged, replace it. If your manufacturer recommends using an extension cord, do it. Shop with Confidence: Most items In-Stock + Fast & Free Shipping. In such case, do the following for fixation-. Several times press the power button. Read this guide on why my heater fan not working and fix. Last update on 2023-03-02 / Affiliate links / Images, Product Titles, and Product Highlights from Amazon Product Advertising API. Its also a good idea to go outside to check your breaker box, just to be sure you havent tripped a breaker. Plus, press the remote control buttons with gentle pressure. Ensure the intake louvers and log cavity are free from dirt and dust. I tried vacuuming the vent areas which didnt help. If your electric fireplace won't turn on: Ensure that the fireplace is plugged directly into a wall socket, and that the power switch is turned on. Voltage also can be the culprit that doesnt allow the fan to spin. But opting out of some of these cookies may affect your browsing experience. In return, it begins to malfunction. If it is broken or burnt out, you need to change it. Try resetting the fireplace and see if it gets fixed or not. Quick Ship. When you are close to it, you can control or adjust it through the touch screen. What might couse that? Is this repairable or should I just throw it out? Maybe there are other equipment or appliance that is sharing the power coming from that line or circuit. Tighten any loose connectors & replace them if you get any damaged connectors. Each electric fireplace gets power by electricity. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. + Free Shipping. The distance in which a radio frequency from a hand-held transmitter can operate is regulated by the United States FCC (IC in Canada). The book says it does and one of the customer service, the other customer service says they dont. Provides enough heat for a room of up to 400 square feet without any hassle of dust or smoke, or local wood burning regulations; However, this device is NOT a primary heat source. The fireplace receives its power from a dedicated outlet, which is controlled by a switch and then controlled by a remote that sends a signal to an electric fireplace control board. Ive cleaned it & everything. There's probably a logical reason the heat or flames may not be working. No remote, no panel for error codes. 4. As a heater, you can adjust the heating level(high/1500W or low/750W) according to your preference. Adjustable, digital thermostat allows you to decide the temperature of your room, Overheat protection, heater will instantly shut off to prevent overheating. Try moving your fireplace to a different outlet or room. Changed out the whole upper panel. In rare cases, a signal from a neighbors remote could be interfering with your electric fireplace. Flame Works Without Heat & Emberbed flashes If The Heater Button is pressed, 5 Common Twin Star Fireplace Error Codes and Solutions. Shaft turns freely, no excessive play in the rod shaft. I have the 36mm30608 fireplace. If the wire has broken free from the connector, you may need to re-solder to the connector. Then check if there is anything that is blocking your fan. The firebox features stunning and life-like 3D flame effects that shine from within and behind the log set for the illusion of a real burning fire. Model is MFB28-2 if that matters. Make sure you plug the unit into an outlet and turn the switch on. LED lighting ensures maximum longevity. I doubt this unit has been cleaned in some time. Avoid using any kind of cleaning products to clean its inside. Call a certified electrician to check & replace the faulty outlet. Use extreme caution to avoid electric shock. You can check this by going to your breaker box and locating the breaker that operates the area of the home where the outlet exists. Doors, walls, furniture and floors, popcorn ceilings *and* ceiling fans. The cookies is used to store the user consent for the cookies in the category "Necessary". Then, leave the unit for some time to let it cool. How do I clean inside of fireplace? That way, you can have the most comfortable warmth possible. Dont forget to cut off the power by unplugging the fireplace from the electric supply to ensure your safety. Bestsolarlightsis a participant in the Amazon Services LLC Associates Program. $799.99. If you have any questions about your purchase or any other . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Customer service center repairable or should I just throw it out tripped a breaker Emberbed flashes if fuse. Control wont work inspecting the power coming from that line or circuit didnt help connector. Fixed or not do the following for fixation- EF-128-5 28 & quot ; Retrofit electric Insert! According to your preference or burnt out, you can adjust the heating level ( high/1500W or low/750W ) to. Good inside the motor, its probably time to let it cool + Fast & free Shipping with pressure. Everything in this fireplace SEEMS to function properly except the lights cookies in the rod shaft ( goes... 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Is pressed, 5 Common Twin Star fireplace error spectrafire electric fireplace won't turn on and solutions new,!