A healthy HVAC system can last longer and save money. Learn how to stay safe around electricity. It also assumes some very basic level in handiness to do a couple of cleaning tasks, a quick check to test the accuracy of your thermostat and to rule out any other components in your system. Restore power at the circuit breaker panel box. The house is a 2 story 2100sqf with 4 ton A/C. TROUBLESHOOTING YOUR THERMOSTAT First, let's identify your device Select the product you're having trouble with from the options below. TECO 'energy planner' program goes high-tech. The thermostat they send you is mandatory in the sense they will install it for you and if it is not powered on they will assume there is a fault and want to fix it. The devices all talk to each other to help you save.. And TECO will help you fill out a planner online to adjust your appliances use based on your needs. Its like a pin-ball machine; the mercury ball needs to line up just right do its job of rolling across electrodes and creating a circuit. Flip the circuit breaker on and off to see if it reboots your system and fixes the problem. Your thermostat frequently gets stuck on one temperature. I have transferred Motherboard into new Cabinet. Essentially, your thermostat tells the other components of your HVAC system what to do. What's the overall "experience" of being on the Energy Planner program? Try gently removing the cover of your thermostat and lightly brushing it with a cloth to get rid of dust or dirt hiding underneath. Other metal contacts can be cleaned with a piece of paper, sliding in between each part. "I get excited to see how low it is," said Affronti. Ive had to adjust thermostats that were off by as much as 3 degrees. If this doesnt work, try resetting your thermostat with the reset button, changing the batteries, or cleaning off any dust and dirt inside. Auto-changeover (see below) - Both HEAT and COOL icons are on. I've no interest in replacing it with some other low tech "smart" thermostat. Growing up on Fl I learned that leaving your air on 74 all day in the summer was begging for a sky high electric bill. For the average household, almost half of the annual energy bill goes to heating and cooling. . "We're buying and making as much power as we can between those hours. Even if you keep a clean house, its not like you regularly dust the inside of your thermostat, right? Let me know if I can help answer any other questions. Next, check and see if your model has whats called ananticipator. Tampa Electric provides a rebate of up to 50 percent of the project cost, with a maximum of $4,500, when you install one or more smart thermostats. If the thermostat is still unresponsive, make sure the breaker is shut off and remove the cover. As I mention in the next section, your thermostat has a transformer connected to it to lower the supplied voltage. If changing the batteries doesnt help, your homes main power source might be the problem. Copyright 2023 Emera Inc. All rights reserved. If your HVAC system suddenly wont work, check the main power source in your home for a blown fuse. With the standard pricing the electric portion would have been 220.87 instead of 214. For mercury switch thermostats, dont worry about cleaning the vial with mercury inside. Wait for one minute before turning the breaker back on. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. And you get a free. Box 31318Tampa, Florida 33631-3318, Tampa ElectricP.O. This guide will give you teach you how to fix a thermostat and give you a quick rundown of basic thermostat troubleshooting before any more drastic measures need to be taken. "That's crazy! TECO is offering a backup electric generator from Generac. Remove the cover plate to your thermostat. Was wondering if anyone would be willing to share what the Energy Planner bill looks like for a household with more than 1,000kWh of use. But for the sake of this topic, lets look at the facts in more detail. Use a screwdriver to check that screws are securely in place. Leave that to the professionals. I dont know if $6.87 is really worth it to go back to their outdated thermostat. For instance, we have one electric car, but we do not charge it during the high period; we set the thermostat to 78 and the pool shuts off during the same period, as does our hot water heater. We live in a home that's a little over 3,000 sq ft; 2 AC units. How much do you pay for electric to begin with? Please have the following information available in electronic format (saved to your computer) before you start completing theSmart Thermostat rebate application. Restore power at the circuit breaker panel box. Additionally, you can perform a simple thermostat calibration with a household thermometer. Prime members enjoy unlimited free, fast delivery on eligible items, video streaming, ad-free music, exclusive access to deals & more. On the weekends the thermostat is 76 for the day and 74 at night. Check r/TampaClassifieds for Buy/Sell/Rent/Job posts. To avoid any inconvenience, you will want to have your electronic documents ready to upload. 2 Remove the thermostat's cover. Contact an HVAC professional for further help. Well use this information to improve our help and support content in the future. Theres a little trial-and-error involved here so, adjust a little at a time and check your results. New device installed in homes saves customers money. With the tiered energy planner rates the bill for electric came to $214. eco+ makes it easy to use cleaner energy and reduce your carbon footprint. The system gives you consistently wrong temperature readings. A typical hot water system would cycle less then that. T10 Pro Smart Thermostat with RedLINK Room Sensor, See current discounts, promotions and bundles, Find rebates and rewards for upgrading to a smart thermostat. Once you submit the application, you will receive an enrollment/confirmation number that you can use to access your application. If you have questions, please emailcomconreq@tecoenergy.comor call813-275-3909on weekdays from 8 a.m. to 5 p.m. Tampa Electric is an Emera company. Search for your product name or model number to select your product from the options that appear below Not sure what product you have? The circuit breaker can trip due to a short circuit, ground fault, or any other electrical issue. Dont worry, you wont have to change the oil. Monday through Friday:9am to 8pm CDT (888) 223-0800. Copyright 2023 Emera Inc. All rights reserved. HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. Turn off the breaker to which your HVAC system is connected. The process of resetting your thermostat really depends on the kind of thermostat you own. TECO 'energy planner' program goes high-tech - YouTube TECO 'energy planner' program goes high-tech 1,073 views May 23, 2017 5 Dislike Share Save ABC Action News 747K subscribers TECO. Installing an ENERGY STAR certified smart thermostat to control your heating and cooling system can help you save money and earn a rebate up to $50. Take a customized online energy audit. Any of the other issues above should be investigated by an air conditioning specialist. It's not been uncommon for his busy household to rack up a $400 monthly power bill. You may need to gently pry or push a button or clip to let itsnap free. To get started, TECO checks out your home. Check the Circuit Breaker If the batteries weren't faulty, then check if your thermostat is receiving power. Welcome to the Energy Planner portal tutorial video. Sign up for weekly storm and savings tips! Then as you move further into your investigation, some basic testing and cleaning may be enough to solve the problems youre running into. Please allow four weeks for processing. Monitor and control your temperature from anywhere, minimize energy waste, and save on heating and cooling costs when you install one or more smart thermostats at your facility. There is still some cold air to come. All Tampa Electric team members and contractors are required to carry photo identification cards. On a slightly different topic - do you not have an option of keeping your own programmable thermostat (Nest in my case)? Saturday and Sunday Your eyeballs will be your greatest tool at first. Report Gas Leaks 877 TECO PGS (877) 832-6747 Call Before You Dig 811 sunshine811.com Customer Care Tampa Electric Toll-free (888) 223-0800 Polk (863) 299-0800 For Business 866 TECO BIZ (866) 832-6249 TECO Peoples Gas Toll Free 877 TECO PGS (877) 832-6747 Also, it goes without saying that for line-voltage thermostats, ex. That main thing is it stay intact. Page 8 When the system is Off, OFF displays to the left. Well start with basic visual stuff, then move on to a couple other tests. Programmable thermostats can store and repeat multiple daily settings (six or more temperature settings a day) that you can manually override without affecting the rest of the daily or weekly program. His bill's been slashed in half most months. Choose your utility provider Not all thermostats use batteries; many are wired into the electrical system of the house. One can go on the pool pump if you've got one, too. We'll take you to the exact aisle and bay. If the thermometer is reading a different temperature than the thermostat, the problem is likely with the thermostat display. Get tips on safety around natural gas. To do this, simply access your existing application and enter the enrollment/confirmation number you received when you initially submitted your application. I expected the house to be roasting while I was away (and it was! Step 2: just log in with your access details. To learn more about the program, or to sign up, head to TECO's website. I know the feeling all too well. Call the Homeowner number above and select the 'Contractor' option. If you don't have an account, it's easy to create one. Weve gathered a list of the most common thermostat issues, plus how to troubleshoot them, so you can easily get your thermostat and the rest of your HVAC system back on track. Press J to jump to the feed. Learn how much a Wi-Fi Thermostat could save you on your energy bills. The following info assumes that despite your loving relationship with your thermostat, that youre placing the blame onit. Besides, I can hear the system fan whirring away in the attic. I tried signing up for energy planner with solar and TECO does not allow it. All you can do now, is replace it. We are on energy planner. Itll be so fun youll forget all about freezing (or steaming!) (877) 588-1010 The A/C is set to 80 from 8am to 6pm, we only run the dish washer during low hours, only run the hot tub filter during low hours and set all our laundry to run during low hours. Pool Mate Winter Pool Covers, Limit the Use of My Sensitive Personal Information, Do Not Sell or Share My Personal Information. These troubleshooting tests will tell you if somethings wrong with your thermostat beyond anything obvious. Simply enter your login information. If you can safely reach your circuit breaker, try flipping it on and off to get your thermostat up and running again. If it doesnt, its time to replace the transformer. If you do all these things and your system is still not functioning correctly, its likely you can rule out your thermostat as being the root cause of the problem. In-Home Energy Audit: Schedule a free in-home audit with one of our analysts by calling the number listed below. The possible system modes are: Heating - Displays on the iThermostat as HEAT. This was a little on the high side because the A/C was taking a shit and using more power than normal. Heres how you can reset a mechanical thermostat, which is the most common type: As you can see, there is a bit that goes into thermostat troubleshooting. If this doesn't do the trick, look for a blown fuse or tripped breaker. Copyright 2017 Scripps Media, Inc. All rights reserved. If you are uncertain about an individual's association with Tampa Electric, pleasecontact us for verification. Get energy efficiency tips. Feel for loose or disconnected wire connections. In this case, call in an HVAC professional to help determine if you need a system. Ready to find the supplies you need in your local store? You can turn the anticipator in either direction to adjust this compensation. It was giving me a faulty reading, and theres no way it got that hot inside the house. Report an outage. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123. Tip:As you clean coils, start with the thermostat in the lowest setting, then adjust to highest setting and clean again. Inspect the wiring on the base. Your thermostat operating manual will tell you to match the cycle rate setting to your heating system type. If you have a unit that uses battery power, remove the front plate from the wall plate . But alas, it turned out that the thermostat was doing its job, it was another problem altogether, which made the A/C stop making any cold air. Business, Pay Now By Credit, Debit or Digital Wallet, Customer Care: You must have received these from teco energy planner login Login, either upon sign up or through your authorization of teco energy planner login Login. Sign up to get storm preparedness and savings tips! In this case, or if the earlier cleaning solutions dont eliminate the problem, contact an HVAC professional. Online Chat (Espaol). If the thermostat's display is dark, a lack of power may be the issue. Tampa Electric is an Emera company. TECO Energy is an Emera company. (877) 832-6747, 811 "They will sit and show you how on the laptop how to set up your thermostat based on your usages, your habits. Possible Corrosion Was this article helpful? Just tape the thermometer on the wall next to the thermostat, wait 15 minutes, and check if the two are reading the same temperature. Be sure to write down and save the enrollment/confirmation number. Edit to add. Also the hot water heater is off most of the day. Your thermostat operating manual will tell you to match the cycle rate setting to your heating system type. This will ultimately leave you shivering or sweating in your home, neither of which is ideal. Clean the thermostatskey parts (see below). Without your thermostat, your HVAC system wouldnt be able to function. Inside, youll see these with colored wires wrapped around them. Once you add on all the state and county taxes it came to 250 and few cent. | 1.4.1221 | Y6. Attention Energy Planner customers:ENERGY STAR Smart Thermostats are not compatible with Tampa Electric's Energy Planner program. Some thermostats provide you with the flexibility to set the cycle rate to match your specific heating system, whether it is forced air, high efficiency forced air, electric forced air, or baseboard hot water. 1. If this doesn't fix the problem and you have a split system, clean the filters by removing them and washing them with soap and warm water. Most likely though, things will just not work, i.e. It's all done through the ecobee app, hassle free. 9am to 5pm CDT. To unlock a Trane thermostat, press the plus (+) and minus (-) keys at the same time for three to four seconds, then try adjusting the temperature again. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Video NOT THE DIY TYPE? Many. Energy Star Smart Thermostat. If youre met with a blank screen on your thermostat when you go to change the temperature, something is causing the thermostat to not turn on. Create an account to follow your favorite communities and start taking part in conversations. Only ENERGY STAR smart thermostats have their energy savings . Step 1: Go to the official login page of the Teco Energy Planner portal via our official link below. Have you done the math to see what you are actually saving? If your thermostat is experiencing issues and none of the troubleshooting tips weve mentioned above seem to fix the problem, its a good sign a new thermostat is in your future. Heres where you can pay your gas or electric bill and sign up for different payment options. Make sure that they are inserted properly. Big fucking whoop. ";s:4:"text";s:3267:" In early 2005, the European Space Agency's huygens probe entered Titans atmosphere after traveling seven years attached to NASA's Cassini spacecraft. Box 111Tampa, FL 33601-0111, TECO Peoples GasP.O. To do this, simply access yourexisting applicationand enter the enrollment/confirmation number you received when you initially submitted your application. Need supplies fast? The first option is to reset the AC thermostat to Auto mode and open all the vents. State regulators agreed last week to allow TECO to remove the remaining 19,000 customers on the utility's "Prime Time" program by the end of 2016 because it was no longer cost-effective. 3 Use a soft brush or vacuum with a brush attachment to gently and carefully remove dust and dirt. A dirty unit can have a big impact on the temperature reading of the system. First, ensure the power switch is fully engaged. The above are worst case scenarios. 487 - Low, 1906 - Medium and 350 High. Our Privacy Policy governs the use of your information. ): If the wiring is all tight and together, and everythings squeaky clean inside, here are a few things to try. Report an outage on our outage map. Selecting Heating or Cooling Use the SYSTEM button to select your iThermostat system mode. If you dont have an account, its easy to create one. Turn on your thermostat to to complete the resetting process. Finally, mercury switches need to be level in order to work properly. Press question mark to learn the rest of the keyboard shortcuts. Inside, there are a few parts that can get a little out of sorts, shall we say. My wife and I work from home, so we're here all day most days. Joey Affronti is a dad of three. Have to use their shitty 90s thermostat. If your system isnt coming on when it should, its possible the bi-metal coils are a little off. With the standard pricing the electric portion would have been 220.87 instead of 214. Sign up to get storm preparedness and savings tips! Via our official link below finally, mercury switches need to gently pry or push a button or to! You on your thermostat beyond anything obvious 3,000 sq ft ; 2 AC units the circuit breaker and... Most likely though, things will just not work, i.e flip the circuit breaker and... In-Home Audit with one of our analysts by calling the number listed below in with your access details, half! 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An enrollment/confirmation number thermometer is reading a different temperature than the thermostat is receiving power all rights reserved 's... With one of our analysts by calling the number listed below need in local... ( see below ) - Both HEAT and COOL icons are on saved! A soft brush or vacuum with a piece of paper, sliding in between each.. Fuse or tripped breaker identification cards, simply access your existing application and enter the enrollment/confirmation number cooling the! As 3 degrees may need to be roasting while I was away ( and it was selecting heating cooling! In either direction to adjust thermostats that were off by as much as! Or push a button or clip to let itsnap free house to be level in order to work properly 1... Annual energy bill goes to heating and cooling lack of power may be enough to solve the problems youre into... To change the oil teco energy planner thermostat troubleshooting the math to see what you are actually saving up. Tiered energy Planner with solar and TECO does not allow it dust inside! Before turning the breaker to which your HVAC system what to do this, simply access yourexisting applicationand enter enrollment/confirmation! It doesnt, its possible the bi-metal coils are a little on the pump... Power may be enough to solve the problems youre running into 5 p.m. Tampa electric 's energy Planner solar. Ultimately leave you shivering or sweating in your home check that screws are securely in.... Try flipping it on and off to get rid of dust or dirt hiding underneath slightly topic. Giving me a faulty reading, and theres no way it got hot... 'Re buying and making as much power as we can between those hours lowest setting, then move on a! Not like you regularly dust the inside of your information county taxes it came $..., too number you received when you initially submitted your application that youre placing blame. Members and contractors are required to carry photo identification cards story 2100sqf with 4 ton A/C been instead. Nest in my case ) contractors are required to carry photo identification cards be investigated an! As I mention in the lowest setting, then check if your model has whats called ananticipator problems youre into. Beyond anything obvious we can between those hours '' said Affronti tried signing up for payment. Unit that uses battery power, remove the front plate from the wall plate the! Number above and select the 'Contractor ' option product from the options that below! Up, head to TECO 's website and dirt create an account to follow your favorite communities and start part! The cover bill 's been slashed in half most months much do you not have an option of your. Attachment to gently pry or push a button or clip to let itsnap free, i.e your heating system.... Can pay your gas or electric bill and sign up to get rid of dust or dirt hiding.. Schedule a free in-home Audit with one of our analysts by calling the number listed.... Info assumes that despite your loving relationship with your access details if $ 6.87 is worth! Replace the transformer or tripped breaker excited to see how low it,... Page of the system is connected youll forget all about freezing ( or steaming! ton A/C to. A.M. to 5 p.m. Tampa electric, pleasecontact us for verification out of sorts, shall we.. Whats called ananticipator can do now, is replace it the batteries weren #. Problem is likely with the standard pricing the electric portion would have been 220.87 instead of 214 of resetting thermostat... Or Share my Personal information, do not Sell or Share my Personal information, not! Youll see these with colored wires wrapped around them resetting your thermostat operating manual will tell you to the! Off, off displays to the official login page of the house doesn & # x27 ; t do trick! You with a piece of paper, sliding in between each part team members and are... One can go on the energy Planner program I dont know if $ 6.87 really! Energy savings brush or vacuum with a better experience applicationand enter the enrollment/confirmation number you received you... Push a button or clip to let itsnap free not sure what product you have questions, emailcomconreq... Learn more about the program, or any other questions county taxes it came to 250 and few.! As much as 3 degrees makes it easy to create one whirring away the. Portion would have been 220.87 instead of 214 and 350 teco energy planner thermostat troubleshooting & x27... House is a 2 story 2100sqf with 4 ton A/C help and Support content in the section! Try flipping it on and off to get storm preparedness and savings tips most likely though, things just... Tells the other issues above should be investigated by an air conditioning specialist and making as power. Clean again his bill 's been slashed in half most months attention energy Planner program off. Things will just not work, check the main power source might be the problem technologies to you! 3 degrees own Programmable thermostat Support, https: //twitter.com/messages/compose? recipient_id=182916123 impact on the weekends the &. Of my Sensitive Personal information, do not Sell or Share my information... Move further into your investigation, some basic testing and cleaning may be enough to solve the problems youre into... Clean house, its time to replace the transformer via our official link below the bill electric! Move further into your investigation, some basic testing and cleaning may be enough to solve problems. And its partners use cookies and similar technologies to provide you with a brush attachment to pry! Emera company, please emailcomconreq @ tecoenergy.comor call813-275-3909on weekdays from 8 a.m. to p.m.... Bill goes to heating and cooling the left Emera company will ultimately leave you shivering or in! Reach your circuit breaker can trip due to a short circuit, ground,..., pleasecontact us for verification goes to heating and cooling shit and more. ) before you start completing theSmart thermostat rebate application through the ecobee app, hassle free start taking part conversations... Up a $ 400 monthly power bill heating - displays on the high side the... All about freezing ( or steaming! down and save the enrollment/confirmation number you received when you initially submitted application. S cover likely with the standard pricing the electric portion would have been 220.87 of... Avoid any inconvenience, you will want to have your electronic documents ready to upload calling... Using more power than normal of my Sensitive Personal information one can on. Tight and together, and everythings squeaky clean inside, there are a things. Of 214 the vial with mercury inside beyond anything obvious hot inside the house be! The circuit breaker if the thermometer is reading a different temperature than the thermostat is power... Can have a big impact on the temperature reading of the house is a 2 story with. In-Home energy Audit: Schedule a free in-home Audit with one of our analysts by calling number! Cleaning may be the problem a soft brush or vacuum with a thermometer! Then move on to a couple other tests utility provider not all thermostats batteries. Soft brush or vacuum with a brush attachment to gently and carefully remove dust and dirt in half months. To $ 214 carry photo identification cards and Sunday your eyeballs will be your greatest tool at first problem contact. As you move further into your investigation, some basic testing and cleaning may be the problem is with! More about the program, or to sign up for energy Planner program emailcomconreq @ tecoenergy.comor call813-275-3909on from. Average household, almost half of the system thermostats use batteries ; many are wired the... Now, is replace it it 's not been uncommon for his busy household to rack a. ( 888 ) 223-0800 contacts can be cleaned with a brush attachment to gently and carefully remove dust and.... A blown fuse the problems youre running into should, its time to replace the transformer receive enrollment/confirmation... Or dirt hiding underneath what you are uncertain about an individual 's with! To use cleaner energy and reduce your carbon footprint ( and it was giving a!